Last updated: October 26, 2025
CoinOffRamp (“we”, “our”) offers tools to convert Bitcoin to Naira. We respect your privacy and are committed to transparency.
1. Data We Process
- Identity & contact: name, email, and optional phone for support.
- Transactions: Bitcoin deposit metadata (address, txid, confirmations) and payout account details.
- Technical: IP address, device identifiers, logs, and diagnostics to secure the service.
2. Why We Use Data
- Provide fast BTC→NGN conversions and customer support.
- Protect against fraud and abuse; comply with applicable law.
- Improve reliability, performance, and user experience.
3. Legal Bases
We rely on performance of a contract, legitimate interests (security & improvement), and compliance with legal obligations.
4. Sharing
Service providers (payments, analytics, cloud hosting) under contractual safeguards; regulators or law enforcement when required.
5. International Transfers
Where data moves across borders, we use appropriate safeguards.
6. Retention
We retain records only as long as needed for legal, tax, and security purposes, then delete or anonymize.
7. Your Choices
- Access, correct, or delete your info where applicable.
- Object to or restrict certain processing.
- Contact us for privacy requests via Contact Us.
8. Security
Encryption in transit, strict access controls, monitoring, and layered infrastructure security.
9. Children
Our services aren’t directed at children.
10. Updates
We may update this Policy and will post a new date when we do.